🍪

We use cookies to improve your experience and analyse site traffic. By continuing, you agree to our Cookie Policy.

Sarah from London just received €400 compensation
✈ FlightsRefunds
Home Claim Now How It Works Your Rights FAQ Reviews Blog Track Claim
Start Claim

Cookie Policy

How we use cookies and similar technologies on our website

Home / Cookie Policy

Last updated: 28 March 2026

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies cannot access other data on your device, install programs, or carry viruses. They simply store small pieces of data that help the website function properly.

2. How We Use Cookies

FlightsRefunds uses cookies for the following purposes:

  • Essential cookies: Required for the website to function properly (e.g., session management, CSRF protection, form handling)
  • Functional cookies: Remember your preferences and choices (e.g., cookie consent status, form progress)
  • Analytics cookies: Help us understand how visitors use our website so we can improve it
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness

3. Cookies We Use

Cookie NameTypePurposeDuration
PHPSESSIDEssentialMaintains your session while browsing the site. Required for form submissions and CSRF protection.Session (deleted when browser closes)
cookieConsentFunctionalRemembers your cookie consent choice so we don't show the banner repeatedly.1 year
_gaAnalyticsGoogle Analytics — distinguishes unique users to compile statistical reports on website usage.2 years
_ga_*AnalyticsGoogle Analytics — maintains session state and tracks page views across your visit.2 years
_gidAnalyticsGoogle Analytics — distinguishes users for analytics purposes during a single browsing session.24 hours
_gatAnalyticsGoogle Analytics — used to throttle the request rate to limit data collection on high-traffic sites.1 minute

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

  • Google Analytics: Web analytics service that tracks and reports website traffic. Google may use the data collected to contextualise and personalise ads. Google Privacy Policy
  • Google Fonts: Web font service used to display custom fonts. Google may log your IP address. Google Privacy Policy

5. Managing Cookies

You can control and manage cookies in several ways:

Through our cookie banner: When you first visit our site, you can choose to accept all cookies or only essential cookies.

Through your browser settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Here's how to manage cookies in popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Please note: Blocking essential cookies may prevent parts of our website from functioning correctly, particularly form submissions and session management.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any updates will be posted on this page.

7. Contact Us

If you have questions about our use of cookies, please contact us at contact@flightsrefunds.com.

✈ FlightsRefunds

We help air passengers claim the compensation they're entitled to for delayed, cancelled, or overbooked flights. No win, no fee.

f 𝕏 in

Quick Links

Start a Claim How It Works Passenger Rights FAQ Testimonials Track Claim

Regulations

EU 261/2004 UK261 US DOT Rules Canadian APPR Latest News

Legal

Terms & Conditions Privacy Policy Cookie Policy GDPR Compliance

Contact

📧 contact@flightsrefunds.com

📍 Derby, UK

🔒 256-bit SSL Secured

✅ GDPR Compliant

© 2026 FlightsRefunds. All rights reserved.

FlightsRefunds is not a law firm. We act as an intermediary to help passengers claim compensation under applicable regulations.